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Simplifiers |
Complicators |
- Project scope fits within client’s authority scope
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- Scope crosses organizational boundaries
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- Solution reduces job tedium, reduces procedural delays
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- Solution creates more user work, dehumanizes personal interactions
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- Solution reduces organizational friction, infrastructure clashes
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- Solution shifts power, confuses lines of authority, puts outside
parties on critical path
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- Task-tailorable user interface
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- Mismatches between user interface and user tasks, capabilities
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- COTS product features anticipate direction of growth
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- COTS product features evolving toward different marketplace
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- Hidden costs: licenses, data entry, conversion
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- Mismatches with existing legacy-system constraints
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- Single-criterion optimization: speed; correctness
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- Creeping (baroque) elegance
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