Theory W Software Management

11/16/98


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Table of Contents

Theory W Software Management

Outline

The Software Project Manager’s Problem

The Software Management Theory Problem

Approaches to Date

Sorting out software advice

Koontz-O’Donnell Management Framework

Theory X and Theory Y*

Theory Z: Japanese-Style Management

Theory W Software Management Steps

Theories X, Y, Z, and W: An Example

Theory W Solution to Problem

Strategic Guidelines Derived from Win-Win Preconditions

Strategic Guidelines Derived from Product, Process Guidelines

Outline

Theory W Principles and Practices

Win-Win, Win-Lose, and Lose-Lose Situations

PPT Slide

PPT Slide

Negotiation Principles*

Theory W Principles and Practices

Understanding People’s Win Conditions

Win Conditions: People in General

Maslow Human Need Hierarchy

Maslow Need Hierarchy

People Self-Actualize in Different Ways

Win Conditions: Software People

Ranking of Motivating Factors

Ranking of Motivating Factors

Comparative Growth Needs and Social Needs

Experiments Show that Programming Team Performance is Highly Sensitive to Given Objectives*

PPT Slide

PPT Slide

PPT Slide

Reaching Out

Studying the Culture

Projecting Yourself Into Others’ Win Situations

The Modified Golden Rule

Mutual Exploration

Reconciling People’s Win Conditions

PPT Slide

Win-Win, Win-Lose, & Lose-Lose Examples: Uniword

Getting to Win-Win

Negotiation Principles

Separate the People From the Problem

Focus on Interests, Not Positions

PPT Slide

PPT Slide

PPT Slide

Insist on Using Objective Criteria

Searching out Win-Win Situations

Expanding the Option Space

Incorporating People’s Goals in Management Decisions: Users

Teambuilding

Setting Up Reasonable Expectations

Theory W: A Large-Project Example

Review Team Procedures

Review Findings

Review Recommendations

Structuring a Win-Win Software Process - FAA/AAS Risk Management Plan

Applying Win Conditions: Tactical Example

Tactical Example - II

Structuring A Win-Win Software Product - Student COCOMO Programs

Conclusions

Theory W Management and Trust

Author: csews

Email: jobaik@sunset.usc.edu